We are committed to being open and clear in our dealings with you and to ensure that your car buying experience with us is stress-free and enjoyable.
This document helps you to decide if our optional finance services are right for you when purchasing your car. We can provide a copy of this document in both paper and electronic versions – please ask us if you would like a copy and your preferred format.
We are authorised and regulated by the FCA an independent watchdog that regulates financial services for credit related activities and insurance mediation activities.
Registered Financial Services Register number 665378. www.fca.org.uk/register
Contact FCA 0800 111 6768 (freephone) or 0300 500 8082 from the UK or +44 207 066 1000 from abroad.
We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products which may have different interest rates and charges. We are not an independent financial advisor. We will provide details of products available from the lenders we work with, but no advice or recommendation will be made. You must decide whether the finance product is right for you. We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow). The lenders we work with could pay commission at different rates. However, the amount of commission we receive from a lender does not have an effect on the amount you pay to that lender under your credit agreement.
When applying for credit in relation to the financing of your vehicle these checks may result in up to 4 searches being recorded on your credit file.
If you wish to register a complaint please send details:
If we are unable to settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
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